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by kmvenkata89
1 week, 4 days ago
@lenovo
I had received my Leovo laptop on November 29th. I installed games and observed screen flickering while I play the games. I tried every possible solution. I purchased Lenovo Ideapad Y700 with AMD Radeon Graphics R9M275x(4GB) and had installed several games (Rise of the Tomb Raider, Assassin’s Creed I, Assassin’s Creed III, Assassin’s Creed IV, Assassin’s Creed Unity, Quantum Break, Saints row IV, Assassin’s Creed Unity, Grand Theft Auto V). While playing games , I started noticing that screen has begun flickering rapidly on December 2016. I had tried all possible solutions available out on internet to fix this flickering issue. Upon raising support requests with LenovoCustomer care and AMD support center, they instructed me to follow few troubleshooting steps, but none helped to resolve the issue. I did send my laptop to Lenovo Repair center, but they returned saying that everything is fine and Lenovo support just performed one key recovery steps i.e., just formatting was done and they shipped it back to me within a week. The issue is not solved and I still notice flickering. Despite being a gaming edition, the laptop couldn't support games with AMD graphic card. This doesn’t occur when laptop uses default Intel graphics. This issue is also highlighted by many users in Lenovoforums and reddit blogs but no solution was given by Lenovo. Refer. 1. https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/ll04_en/thread-id/144001/page/1 2.https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y700-screen-flickering/m-p/3438379 3. https://www.youtube.com/watch?v=4HoXw6cc3OM

A case manager was assigned but he dint respond to my e-mails mentioned with the issue.

Please, look into this issue and reach me here

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