@nationalexpress Thankyou for getting back to me. I've tried to send a complaint via your webform twice but I don't think it's worked... I have two other snippets of video of the incident, plus a photograph of my broken phone and a photograph of the sign on the door saying that the disabled toilet is for public use between the hours of 11pm and 6:30 am on payment of 30p to a member of staff.

I would like to send all these as email attachments if you have a public email address for complaints...

Many Thanks