Communication Tip of the Day from Treat Consulting: MAKE PEOPLE MANAGEMENT A PRIORITY ON YOUR TEAM. 1) Don't ignore people issues. For example, it's time for a 'heart-to-heart' if Concetta is socializing too much and not doing her job. 2) Managing people is a daily activity -- not a weekly, monthly or annual one -- and it calls for you to (as Gallup says) engage. 3) Listening and observing are the basic communication skills you'll need to engage as a manager. 4) Good people management is practical -- not magical -- and it can be learned.
